SHIPPING POLICY
DELIVERY OPTIONS & TIMELINES
We currently ship within the UK.
All orders are processed Monday–Friday (excluding public holidays).
Orders placed after 12PM will be processed the next working day.
Delivery Option: Standard Delivery
Estimated Time frame: 1-3 working days
Cost: £5.75 or FREE on orders over £120
ORDER PROCESSING
Orders are usually dispatched within 24–48 hours.
During sales or busy periods, processing may take slightly longer.
You'll receive an email confirmation with tracking details once your order is dispatched.
PACKAGING
We aim to use eco-friendly, recyclable materials where possible. Your order will arrive in branded packaging designed to keep your items safe and stylish.
TRACKING
Once dispatched, you will receive a tracking number via email. If you haven’t received tracking within 3 working days, please contact us at sales@sweetpeaactive.co.uk
MISSED DELIVERIES & INCORRECT ADDRESSES
If a parcel is returned to us due to an incorrect address or missed delivery, we will contact you to arrange redelivery (additional shipping fees may apply).
Please double-check your delivery address at checkout.
INTERNATIONAL SHIPPING
We currently ship only within the UK. For international requests, please contact us directly.
QUESTIONS
If you have any questions about your order or delivery, reach out to us at:
Sweetpea Active Ltd
Email: sales@sweetpeaactive.co.uk